Tender launched for NCMC complaint digital tickets solutions for DTC and Cluster buses

New Delhi, India (Urban Transport News): The Transport Department of Delhi envisages strengthening their city bus service, promote organized public transport, reduce the use of private vehicles, and structure an integrated transport system which offers better safety, quality, security, and reliability for users of public transport corridors.

Transport Department of Delhi plans to implement a modern, comprehensive, NCMC compliant digital tickets system using IT applications to achieve the key objectives such as - to provide ease and benefits to users by providing reliable services leading to increase in ridership and adoption of public transport; enhance digital tickets options for passengers; and enable the purchaser to constantly benchmark operations and maintain service quality of bus operations. 

In this regard, the department is issued Request for proposal (RfP) from the reputed service providers for the design, development / procurement, integration with applications/servers/database or any other platform, implementation, operations, transportation and logistical support and maintenance of the NCMC Compliant Digital Tickets Solution.

Key information

• RfP Notice No. 2023_TD_234386_1
• Issue Date: 6th January 2023
• Estimated Value of Contract: Rs 29 crores
• Pre Bid Meeting Date: 17th January 2023
• Bids Submission Dates: 17th January to 20th February 2023 till 3.00 PM.
• Bids Opening Date: 20th February 2023 at 3.30 PM.

The scope of work includes supply of Electronic Ticket Issuing Machines, Automated Fare Collection Systems, Mobile App with Mobile Tickets and Mobile Passes Platform, Smart Cards Platform, Cloud Based Hosting, Manpower Support, Training, Data SIMs for ETIMs, Maintenance, Integration with IT systems and Procurement & distribution of Smart Cards.

National Common Mobility Card (NCMC) is an inter-operable transport card conceived by the Ministry of Housing and Urban Affairs of the Government of India. It was launched on 4th March 2019 by Prime Minister Narendra Modi. The transport card enables the user to pay for travel, toll duties, retail shopping and withdraw money.

NCMC is beneficial as customers need not carry multiple cards for different usage. It offers quick contactless transactions to ease the process.